Terms and Conditions

Welcome to Serene Selections. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our website.

1. General

1.1 These terms and conditions govern your use of our website and services. By using our website, you accept these terms in full.

1.2 If you disagree with any part of these terms and conditions, you must not use our website.

1.3 We reserve the right to modify these terms at any time. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of such changes.

2. Products and Services

2.1 We strive to display our products and services accurately, including descriptions, pricing, and availability. However, we do not warrant that the product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.

2.2 All orders are subject to acceptance and availability. We reserve the right to refuse service to anyone for any reason at any time.

3. Payment and Pricing

3.1 All prices are listed in PKR and are inclusive/exclusive of Tax Information. We reserve the right to change our prices at any time without notice.

3.2 In case of any issues with your payment, we will notify you immediately. If we do not receive payment within a specified period, your order will be canceled.

4. Shipping and Delivery

4.1 We aim to process and dispatch orders within 1-7 Days of order confirmation.

4.2 Delivery times may vary based on your location and shipping method chosen. We are not responsible for any delays caused by third-party delivery services.

4.3 Shipping costs are calculated based on the delivery address and weight of the order. Any customs or import duties are the responsibility of the customer.

5. Returns and Refunds

5.1 We want you to be satisfied with your purchase. If you are not happy with your product, you can return it within 7 Days for a full refund or exchange, subject to the conditions outlined in our Return Policy.

5.2 Items must be returned in their original condition and packaging. We reserve the right to refuse a refund if the product is returned in a non-resalable condition.

6. Intellectual Property

6.1 All content on our website, including text, graphics, logos, images, and software, is the property of Serene Selections or its content suppliers and is protected by copyright laws.

6.2 You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of our website without express written permission from us.

7. Limitation of Liability

7.1 To the fullest extent permitted by law, Serene Selections shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use our website or products.

7.2 We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

 

8. Contact Information

8.1 If you have any questions about these terms and conditions, please contact us at sereneslections7@gmail.com or 03369168873.